IBM's ServicePac family delivers pre-packaged, part-numbered support services designed to maximize your technology investment. This 5-year extended service agreement covers parts and labor with 24/7 on-site support and a 4-hour response time. Enhance equipment availability and reliability by upgrading your service level at the time of purchase. Each offering includes a well-defined scope of service hours, response times, and terms.

Service Duration: 5 years
Service Type: Parts and labor
Support Location: On-site
Service Hours: 24/7
Response Time: 4 hours
Service Plan Type: Computer Repair and Maintenance
Parts Replacement: Yes
Service Sub Type: Physical
Brand: Lenovo
Manufacturer: Lenovo, Inc.